Verify your phone’s storage capacity and cellular access before proceeding. If your Android shows the warning “Failed to download attachment from the multimedia message,” it could be due to a lack of storage space on your device or faulty data, but it’s most likely due to a network or settings issue.
What Does ‘Failed to Download Attachment From Multimedia Message’ Mean?
When your phone has trouble downloading an MMS attachment, this is the error you’ll see. As SMS is limited to only 160 characters, MMS is the preferred way for sending and receiving lengthy text messages in addition to sending photos and other data.
Whenever time an MMS is unable to download to your smartphone, this warning will show. This may be due to a number of factors. The most common reason for this error is a malfunctioning network connection, such as a weak cellular or Wi-Fi signal.
If the phone isn’t set up properly to use the carrier’s MMS system, you’ll get the same error message. There are a number of data issues that might cause this problem, such as a message being corrupted while being sent, faulty local storage, insufficient local storage, or obsolete software on the phone.
How to Fix the ‘Failed to Download Attachment From Multimedia Message’ Error on Android
Attempt the following if your Android smartphone reports that it cannot download a multimedia message attachment:
1. Check your connectivity: To improve a weak Wi-Fi or cell signal, consider taking your device somewhere else. Reattempt downloading the interrupted MMS when your phone shows improved cellular signal strength.
2. Enable Wi-Fi calling: If your cellular signal is weak but your Wi-Fi signal is strong, your phone may try to transmit or receive MMS over Wi-Fi instead. The vast majority of carriers allow this, however, a few do not. If yours does, you may have to turn on Wi-Fi calling before you can use it. Launch the Phone app, go to More > Settings > Calls > Wi-Fi calling, and make sure the switch is turned on.
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3. Enable Wi-Fi calling: If your wireless provider doesn’t facilitate Wi-Fi calling, you can always resort to using your mobile data plan instead. You’ll still want to be in a place with a good cellular signal, but this will keep your phone from attempting to use Wi-Fi if your service provider doesn’t let it. Slide down from the top of the screen, then tap the Wi-Fi tile to disable it.
4. Restart Your Phone: If the MMS was corrupted due to an Android bug at the time it was received, a device restart should fix the issue. Before checking to see if MMS is working again, make sure the phone has been completely powered down and restarted. If your phone needs to be rebooted, press and hold the Power button and then select the Restart option.
5. Check the Storage Space on Your Phone: There will be an error when trying to download an MMS message if your phone does not have enough storage space. Assess the available storage space, then remove any unnecessary data or software. Choose the Settings menu, then Storage, to view the current storage usage. To clean up your device, just go to the settings and select the “Free Up Space” menu option.
6. Clear the Messages App Cache: Even with a lot of free space on your device, the Messages app’s cache may become too large. If you’re having trouble getting MMS messages, you might want to try deleting your cache. To clear your Messages cache, go to Settings > Apps > View all applications > Storage & cache > Clear cache.
7. Turn Off the Auto-Download Feature: The Messages app may now automatically download MMS messages thanks to this function. When turned off, you’ll need to tap each message individually to download it. Just try turning it off, restarting your phone, tapping the MMS, and seeing if it downloads.
In the event that it doesn’t, you can just switch it back on and move on to the next possible solution. Turning off MMS auto-download involves: If you want to automatically download MMS messages when they arrive, open Messages, hit your profile symbol, then tap Messages settings > Advanced > Auto-download MMS.
8. Delete the Message: There was probably some kind of communication error that rendered the message undeliverable. When this occurs, you should delete the communication and request that the sender sends it again. Delete a message by holding down on it until the trash can icon appears, then tap Delete.
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9. Check your APN settings: Your ability to send and receive MMS messages is dependent on the accuracy of your access point name (APN) settings. Although this typically occurs when switching carriers, your current provider may have made an adjustment on their end.
Get the latest up-to-date APN settings from your service provider and double-check your phone’s settings to ensure proper configuration. Access Point Names (APN) can be verified by going to Settings > Network & Internet > SIMS > APN.
10. Check for Android Updates: Inadequate functionality of features like MMS may result from using an out-of-date operating system. Check if MMS is functional after installing any necessary upgrades.
To see if there are new Android updates: Go to your device’s settings, then tap System, then About, then Updates. Verify that the latest version is installed.
11. Contact Your Carrier: If After Making These Adjustments Your Phone Is Still Unable to Receive Mms Messages, You Should Get in Touch with Your Carrier for Further Assistance. Possible Causes Include a Need for A Modified Configuration Based on Your Carrier, or An Issue that Requires Attention from Your Carrier.
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