This page has all of the tested fixes for the common Windows 11 black screen bug.
What Is the Black Screen of Death in Windows 11?
The Windows 11 Black Screen of Death is the name for what looks like a monitor or screen shutting down. This has been known to happen on desktop computers, tablets, and laptops while doing a wide range of tasks. Sometimes the screen turns off, and other times it stays on but can’t show any images.
It’s just as common for Windows 11 to get stuck on a black screen before login as it is for it to get stuck on a black screen after login. The black screen can also happen when you open and close an app, watch media, connect your computer to an external power source, or install an app, driver, or operating system update.
There are often simple reasons for the problem, like the monitor is off or not properly connected. However, sometimes the problem is caused by something more complicated, like a driver or software conflict, a graphics card that isn’t supported, or even a hardware problem.
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How to Fix the “black Screen” Error in Windows 11
Here are some tried-and-true ways to fix the black screen bug in Windows 11. Work through them in the order they are given, from the quickest and easiest to the ones that take the most time and are the most difficult.
- Turn on the screen. Don’t forget to turn on an external monitor if you use one. You might also need to make sure it’s plugged in and getting power.
- Change the brightness settings on the monitor. Someone might have turned down the brightness. Most computer monitors and some keyboards have buttons you can press to do this.
- Move through the inputs on the screen. The wrong source of input may have been chosen.
- Make sure that your graphics card is compatible. If you only get a black screen when using a certain app or video game, it’s likely that your graphics card isn’t supported for this one task.
- Check the cables and ports. Turn off your computer and check the cable that connects the monitor to make sure it’s firmly plugged in. You might also want to look at the cable to see if it has been damaged or is showing signs of wear and tear.
- Check if there are any hardware limits. Some devices, like the Amazon Fire Stick, won’t work with a computer unless an HDMI splitter that supports HDCP1.2 is used.
- Check the ports on your card. If you’re using a capture card to connect a Nintendo Switch or other console to your laptop, make sure the console is plugged into the capture card’s Input HDMI port and the USB cable is plugged into the Output port.
- Start Windows again. Your Windows 11 black screen problem might be fixed by a quick restart.
- Disconnect everything and start over. Unplug any wired devices that are connected to your Windows 11 computer and turn off any wireless devices that are connected. Once you’re done, do a simple restart.
- Restart the driver for the video. Use the Windows + Ctrl + Shift + B keyboard shortcut to quickly fix the black screen on your Windows 11 device by restarting the video drivers.
- Use the trick with the Microsoft Surface. Press the physical Volume Up and Volume Down buttons at the same time three times in a row on a Microsoft Surface device. If you did it right, your screen should flicker briefly and then start over.
- Your Windows 11 device needs power. Turn off your Windows 11 computer completely, connect it to a power source, and let it charge for a whole day.
- You should clean your computer and monitor. A buildup of dirt and dust could be making the screen get too hot and turn off too soon.
- Use a different screen. If you have a desktop computer, connect it to a different monitor if you can. If that monitor has a black screen too, the problem is probably with the software or drivers. If the second monitor works fine, it’s likely that the first one is broken and needs to be fixed or replaced.
- Use an HDMI or USB cable to connect to another screen. Connect your Windows 11 laptop or desktop computer to another screen, such as a TV, with wires. Its screen should automatically show up on this second screen, which you can now use to do the things in the tips below.
- Change the HDMI or USB cable you are using. Your Windows 11 black screen problem could be caused by the cable that connects your computer to the rest of the world.
- Start Windows 11 in Safe Mode. If you can, try to restart your device in “Safe Mode” in Windows. If this fixes the problem with the black screen, it’s likely that your screen or monitor is fine and that the glitch is caused by a software or driver problem.
- Turn on your Bluetooth speakers and anything else you want to use. If your Windows 11 device has a black screen and you’re not sure if it’s even on, check the Bluetooth devices you’ve connected to it in the past. Bose headphones and speakers, for example, will let you know with a tone or voice message that they are connected to your computer.
- Fix Windows 11. Do a basic Windows update if you can see what’s on your device on another screen.
- Update your drivers. Open Device Manager and update the drivers for your monitors and display adaptors.
- Use the troubleshooters in Windows and run a diagnostic. This is a very good way to find problems with both the hardware and software of Windows.
- Recalibrate your monitor. This process can not only fix problems with the monitor, but it can also make it run better and show better images.
- Uninstall anti-virus programs. If you just installed a third-party anti-virus or malware app, uninstall it, restart your computer, and see if the problem goes away.
- Turn off the Fast Startup setting in Windows 11. Even though this feature is useful, it has been known to cause a black screen.
- Roll back the drivers for the graphics. If you can access your computer on a different monitor, roll back the drivers for Monitors and Display Adaptors and see if that fixes the problem.
- Perform a system restore. If you think that a recent change you made to your Windows 11 device might be the cause of the black screen, roll everything back to a time when everything worked.
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