Having a good speed internet is one thing but facing issues with it is another. Internet issues can occur at any time on either your or your internet provider’s end. That is why you should be ready to handle such escalations effectively.
Although it’s not recommended that you dive into fixing internet problems on your own, still, we’re focusing on 5 common issues that you can solve on your own. These don’t require technical knowledge and you’ll be able to fix them without any hassle. So, let’s check these out:
The foremost issue that many internet users face is with their Wi-Fi router. From poor speed to connection issues and high latency, multiple problems can occur creating a menace for the users. However, these issues can be addressed effectively without working extensively on fixes, given the problem is occurring at your end.
However, in any case, you should first contact your internet provider regarding the problem. Your internet provider should ensure that you don’t face issues in the first place, especially with your Wi-Fi router.
Several internet companies such as AT&T provide Wi-Fi routers alongside their services. If you’re their customer and face such an issue, contact via AT&T phone number and get it resolved instantly.
On the other hand, the following are some fixes that you can apply:
- Rebooting the device to re-establishing the connection
- Reconnecting the primary connection cable
- Switching between frequencies (2.4 GHz/ 5 GHz)
- Reconnecting devices with the router
- Running troubleshooter for fixing DNS or DHCP issues
These fixes can be applied easily and you don’t need to be technically versed to get them done. However, if the issue persists such as disconnection, high latency, etc. then you should contact your provider’s customer support and let them know regarding the issue.
Poor Coverage & Range Issue
Another commonly faced by users of Wi-Fi routers is poor coverage and range of the signals. However, the problem doesn’t begin at the router’s end but because of the users since most customers aren’t unaware of the potential difference between coverage and range.
The range is the total distance that the internet router will cover in terms of signals. On the other hand, coverage represents the spread of signals within the given range. For instance, if a Wi-Fi router has a range of 50 ft. but offers reliable coverage within the given range, then it’s regarded as a good option.
Most customers often buy internet routers that are offering a good range but low coverage, which is why they aren’t able to get proper connectivity at the given distance. As a result, they face issues while using the internet at a greater distance.
In addition to this, the 5 GHz band provides effective speed but reduced range, which is also a hassle for many. Therefore, if you’re experiencing poor coverage and range issues, here are some fixes to apply:
- Get a good router with the right range and coverage
- Switch to 2.4 GHz band instead of 5 GHz band
- Use Wi-Fi extenders or powerline adapters for the proper spread of signals
Using these fixes, you’ll surely be able to resolve your coverage and range issues on your Wi-Fi router.
High Latency Issues
Having high-speed internet is useless if you’re continuously facing lags during usage. Latency or lags are a menace and ruin the entire internet experience. Not to mention it makes it difficult to execute anything since your status shows connected but doesn’t have ample juice to do anything.
However, lags can occur due to disruption from your provider’s end or via issues with your Wi-Fi router. Well, in case the issue is occurring from your internet provider, it’s better to contact customer support so that everything can be tackled by the experts.
On your end, several fixes are under consideration that you can count on. The following are the ones that you can apply:
- Rebooting the device so that it can re-establish the connection. Sometimes rebooting the device re-transfers data packets seamlessly, giving smooth speed.
- Reconnect devices. This works similarly to the method mentioned earlier. You can also disconnect all devices from the device and then reconnect them to check if the speed is ample or not.
- Place the router near your devices. Even if your internet router offers good coverage, there are times when disturbances such as walls, appliances, etc. can hinder the signal spread. Therefore, place it near the devices or where you mostly reside in your place.
- Use Ethernet cables for faster connectivity
By applying these fixes, you’d probably fix your latency issues and get a lag-free internet. However, if the issue persists, then it’s probably from your provider’s end you should contact support to get it resolved.
Unable To Connect Issue
Most users often complain that they aren’t able to connect to their gateway, modem, or router. This usually happens when the DHCP isn’t configured and the gateway isn’t able to identify the device.
But as frustrating as the issue sounds, you can simply get it fixed by applying the following fixes:
- Reconnect the device after rebooting the gateway
- Check if DHCP is disabled on your device, enable and then reconnect again
- Run the troubleshooter and check the issue
- Apply static IP while disabling DNS on your device
Using these fixes, you’ll be able to connect to your gateway. However, if the issue, you’ll probably need to upgrade your gateway or switch to a different frequency band.
It’s not always recommended that you DIY internet issues. However, sometimes, small fixes do the trick and you’re saved from ‘all that waiting for the support to pick up your call moment’. The aforementioned problems are most commonly faced and we’ve equipped you with primary defenses to help resolve them. Apart from that, ensure to contact support if things go out of hand.